Run statuses

Every enrichment is logged as an EnrichmentRun__c record with a status. The record panel and the dashboard show it. Here is what each status means.

Status	Meaning
Requested	Salesforce created the run and is handing it to the agent.
Sent to Data Enrichment	The agent is searching. The panel refreshes on its own.
Enrichment Received	The run finished and the results are on the record.
No Match	The sources had no reliable data for this record.
Failed / Timed Out	Something went wrong. Press Retry to run again.

While a run is active the status shows Requested or Sent to Data Enrichment, and the panel polls for the result, so you don't need to refresh.

Retrying

A failed or timed-out run can be retried from the record. The most common cause of failure is missing minimum data (for a Lead: first name, last name, company). Add what's missing, then retry.

Admins can see run totals, the success rate and a list of problem runs on the dashboard — see Monitoring & troubleshooting.